Pricing
Simple, Transparent Pricing
Choose the plan that fits your business. All plans include a 14-day free trial. No credit card required.
Starter
Rp 150K/month
For small teams getting started with AI
- Smart Ticket Assistant
- FAQ Bot (up to 500 Q&A)
- Basic Sentiment Analysis
- Up to 1,000 tickets/month
- Email Support
- Knowledge Base AI
- Predictive Analytics
- Custom AI Training
Most Popular
Professional
Rp 350K/month
For growing teams who need full AI power
- Everything in Starter
- Knowledge Base AI
- Smart Auto-Assign
- Predictive Analytics
- Up to 5,000 tickets/month
- Priority Email + Chat Support
- Custom AI Training
Enterprise
Rp 750K/month
For organizations with advanced needs
- Everything in Professional
- Custom AI Model Training
- Multi-language Support
- Unlimited tickets
- Dedicated Account Manager
- 24/7 Priority Support
- Custom Integrations
- SLA Guarantee 99.9%
FAQ
Frequently Asked Questions
Yes! All plans include a 14-day free trial with full access to features. No credit card required.
Our AI analyzes incoming tickets using NLP, matches them against your knowledge base and FAQ data, then generates accurate responses automatically. Complex issues are escalated to human agents with full context.
Yes! Professional and Enterprise plans include custom AI training. Upload your documentation, past tickets, and FAQ data to personalize responses.
Zona AI integrates with popular helpdesk platforms, email services, Slack, WhatsApp, and Telegram. Enterprise plans include custom API integrations.
Absolutely. All data is encrypted at rest and in transit. We use enterprise-grade security standards and comply with data protection regulations. Your data is never used to train public models.